We’re here to help!
We’re sure you and your pet have a lot of questions to ask us! Can’t find your answer? Email us at hello@leadrpet.com with your question.
Our Products
We are proudly Australian made. Our manufacturing sites are PFIAA (Pet food industry associated) certified.
We recommend consulting your veterinarian before feeding a puppy or kitten. However probiotics are generally prescribed to puppies and kittens with gut health problems, so we recommend Leadr’s Belly for Canines and Belly for Felines for younger cats or dogs above the age of 12 weeks.
Yes, Leadr pet supplements are suitable for dogs and cats of all ages above the age of 12 weeks.
It’s as easy as opening the packet and feeding them their recommended dose. Be warned: Our Leadr pets recognise our Leadr green pouches, so often get very excited when about to be given their daily dose of wellness. The best part? They’ll never know.
Our Leadr pet supplements were formulated by our nutritionist and product-developer-founder, who has worked in the vitamin industry for over 10+ years formulating for the biggest human supplement brands in Australia. Our formulations have been co-created with vets to make sure that they are suitable for animals.
Results will vary depending on the supplement your pet is taking and the gravity of the health concern your pet is experiencing. When taken according to recommended dosage, some customers report seeing benefits within 48 hours; particularly when using SETTLE, our pet supplement for stress + anxiety. However, generally it can take up to 4-12 weeks to see the full benefits of taking Leadr pet supplements. FETCH, our pet supplement for healthy limber joints as a long-term method to support joint cartilage, muscle function and reduce overall inflammation.
As all Leadr pet supplements contain kangaroo, pumpkin and kelp; your pet will experience instant benefits to their digestion, and pet parents will be able to notice better, well-formed poops in a matter of days.
Our pet supplements are formulated with fresh wholefood ingredients that are loved by your cats and dogs, which includes: Kangaroo Meal, Rice, Sweet Potato, Kangaroo Liver, and Pumpkin.
Serve Leadr pet supplements just like a regular treat - use it as a snack, or as a reward for your pet; it’s all in your hands! Leadr pet supplements use clinically-trialled doses; so make sure to follow the instructions for daily use. If your pet is a fussy eater, crumble the chew over their meal as a tasty topper. Make sure you’re following the recommended daily dose (stated on the back of the packaging).
Veterinary advice should be sought before using in conjunction with prescription medication.
You do not need a transition period; however if your pet has a sensitive stomach, we recommend half dosing for the first week or two and monitoring their symptoms the following day or so.
Of course! However, we don’t recommend going over the daily recommended dose correct for your pet’s weight. We like to serve our Leadr pet supplements in the morning or before bedtime. 100% of our customers are already loving Leadr pet supplements, and if their pets could talk they would describe them as ‘delicious’, so they make the perfect reward or training treat.
We would recommend using Belly for Canines and Belly for Felines; which is a probiotic for overall wellness. Probiotics have benefits for the brain, immunity and energy levels. As they say, health starts in the gut.
We recommend storing your Leadr pet supplements in our Leadr Treat Tin. Store your Treat Tin in a cool, dry place. If you’re using the pouch, keep it sealed once opened. Remember to recycle your pouch - it’s made from sugarcane, so it’s 100% recyclable.
Our Leadr Pouches are made from sugar-cane and are recyclable. Every Starter Pack includes a Leadr Treat Tin so you and your pet are ready to go. The tin is made from aluminium which is infinitely recyclable. Buy once, keep forever.
We recommend consulting your veterinarian if your dog or cat is pregnant.
Firstly, don’t panic! Call our customer service line: 1300 168 340 so we can offer guidance as to next steps. All our products are made with natural ingredients and contain no ingredients which are toxic or harmful to dogs or cats. If in doubt or you begin to notice any dramatic changes in your dog or cat; consult your emergency veterinarian immediately.
Admin
You can email us at hello@leadrpet.com with your query.
How often you get your products delivered will depend on the weight of your dog. As a starting guide:
Daily dose:
0-4kgs = 1/2 chew (Subscribe every 4 months)
5-14 kg = 1 chew (Subscribe every 2 months)
15-29 kg = 2 chews (Subscribe monthly)
30kg+ = 3 chews (Subscribe every 20 days)
We recommend starting off at these dosages for the initial 30 days. If you aren’t seeing results after 30 days, we recommend doubling the dose. Like humans, all dogs are different, depending on their genetics, gut health (and ability to absorb nutrients). Please reach out to us at hello@leadrpet.com if you’d like further advice in relation to dosages from our Product Development team.
When placing an order or signing up for our subscription / auto-delivery option, you can check out as a guest or under your customer account. To check out under your name, you’ll need to first create a customer account.
If you haven't previously created a customer account, please do so first.
Once logged in, you will be able to manage, skip, pause and cancel your subscription.
In order to cancel your subscription you must first be logged into your account.
When placing an order or signing up for our subscription / auto-delivery option, you can check out as a guest or under your customer account. To check out under your name, you’ll need to first create a customer account.
If you haven't previously created a customer account, please do so first.
Once logged in, you will be able to manage, skip, pause and cancel your subscription.
We have a $10 flat-rate shipping fee for within Australia. We offer FREE shipping for orders over $100.
Yes, our money-back guarantee extends up to 30 days after receiving our products.
Yes, we offer both subscription and one-off purchases.
We are able to ship internationally – please reach out to us at hello@leadrpet.com to discuss shipping options based on your location.
Whether it’s questions/concerns, or sharing a cute pic of your pet gobbling up our Leadr pet supplements, we would LOVE to hear from you!
Email us: hello@leadrpet.com
Instagram: @leadrpet
TikTok: @leadrpet
Facebook: /leadrpet
Facebook group: www.facebook.com/groups/leadrpetinnerpack
Due to the Christmas public holidays, all orders placed on the 22nd of December, will be full-filled from the 27th onwards.
For other delays, please contact us at hello@leadrpet.com and we'll investigate it for you.
Please contact us ASAP via our website chatbox and/or email hello@leadrpet.com - this way we can modify your address before shipping it out. If you've placed the wrong address or personal details in and your order was already shipped, you will need to pay for the shipping charges to re-ship your order.